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Skill Demand Index

Voice Of The Customer — Demand & Depth Analysis

Based on 1 scored job postings out of 4,995 total. Depth levels reflect actual proficiency tiers, not just keyword presence.

0%

Demand Rate

L0

Median Depth

100%

Gap Rate

1

Jobs Analyzed

L0100% of postings

Missing

The most common result here is no demonstrated Voice Of The Customer at all.

Overview

What is Voice Of The Customer?

Market context for Voice Of The Customer in the current job market

Voice Of The Customer is required in 0% of scored job postings on ShouldApply, making it a growing skill in the current job market. Employers looking for Voice Of The Customer typically want candidates who can demonstrate real proficiency, not just surface awareness.

What the data shows for Voice Of The Customer:

  • •Required in 0% of all scored postings — demand is growing as more employers add it to requirements
  • •Scored evaluations land at L0 at the median: the requirement gets listed, and half or more of those evaluations showed no depth behind it
  • •Most demand comes from Software Engineering roles — 100% of all Voice Of The Customer jobs

What L0 means in practice:

L0 (Missing) means most of these scored evaluations showed no demonstrated Voice Of The Customer at all. Employers still list it, so it reads as an open gap rather than a bar most candidates are clearing.

This means employers aren't looking for someone who has used Voice Of The Customer once or twice. They want evidence of professional application — shipped work, measurable outcomes, and the ability to operate independently.

Common skill gaps:

The gap rate of 100% means most applicants lack Voice Of The Customer at the depth employers need. This is a real opportunity for candidates who invest in building genuine proficiency.

Which roles need Voice Of The Customer most:

Software Engineering positions drive 100% of demand. Skills commonly paired with Voice Of The Customer include electric-utility-industry-exp and utility-operations-understanding.

Depth Level Distribution

Proficiency Distribution

How candidates match Voice Of The Customer requirements across 1 scored evaluations

L0 — Missing
100% (1)
DOMINANT
L1 — Minimal
0% (0)
L2 — Basic
0% (0)
L3 — Proficient
0% (0)
L4 — Advanced
0% (0)
L5 — Expert
0% (0)

Average depth: L0.0·Median depth: L0.0

Salary Correlation

Pay Impact

How Voice Of The Customer affects compensation based on postings with disclosed salary data

Without Voice Of The Customer

$140K

Median $133K

1236 jobs

Skill Demand Insight

“Voice Of The Customer appears in 0% of all scored jobs.”

From 1 scored job postings

Skill Pairings

Commonly Paired Skills

Other skills that frequently appear alongside Voice Of The Customer

Role Breakdown

Top Role Categories

Job categories most likely to require Voice Of The Customer

Gap Analysis

Gap Rate Explained

How often Voice Of The Customer is identified as a skill gap (L0–L1) in scored applications

100%

High gap rate — most candidates are underqualified

When Voice Of The Customer appears in a job's requirements, 100% of scored applicants received an L0 or L1 (missing or minimal).

A high gap rate signals strong hiring leverage for candidates who have it. A low gap rate means the skill is table stakes: not having it is a disqualifier.

Frequently Asked Questions

Is Voice Of The Customer in demand in 2026?

Yes. Voice Of The Customer appears in 0% of scored job postings on ShouldApply, making it a growing skill in the current market. Based on 1 analyzed jobs, demand is steady across multiple role types.

What level of Voice Of The Customer do most jobs require?

Across 1 scored evaluation the median lands at L0 (missing): these postings list Voice Of The Customer, and half or more of the evaluations showed no depth behind it. That reads as a gap to close rather than a bar being cleared.

Does knowing Voice Of The Customer increase salary?

Salary data for Voice Of The Customer is still accumulating.

What other skills pair with Voice Of The Customer?

The most common pairings are electric-utility-industry-exp, utility-operations-understanding, build-utility-relationships, product-ideation, Customer Engagement. Strengthening these alongside Voice Of The Customer improves your fit across more positions.

What roles need Voice Of The Customer the most?

Top roles: Software Engineering. Software Engineering positions have the highest demand at 100% of all Voice Of The Customer jobs.

How do I improve my Voice Of The Customer level?

L1→L2: online courses and personal projects. L2→L3: daily professional use and shipped work. L3→L4: mentoring others and optimizing processes. L4→L5: architecture decisions, open source contributions, or published work.

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