Skill Demand Index
Based on 5 scored job postings out of 2,449 total. Depth levels reflect actual proficiency tiers, not just keyword presence.
0.2%
Demand Rate
L3
Median Depth
40%
Gap Rate
5
Jobs Analyzed
Minimal
Most employers want Customer Retention at introductory awareness.
Overview
Market context for Customer Retention in the current job market
Customer Retention is required in 0.2% of scored job postings on ShouldApply, making it a growing skill in the current job market. Employers looking for Customer Retention typically want candidates who can demonstrate real proficiency, not just surface awareness.
What the data shows for Customer Retention:
What L3 means in practice:
L3 (Proficient) means daily professional use. You should be able to work independently with Customer Retention without needing supervision or constant guidance.
This means employers aren't looking for someone who has used Customer Retention once or twice. They want evidence of professional application — shipped work, measurable outcomes, and the ability to operate independently.
Common skill gaps:
The gap rate of 40% means a notable portion of candidates fall short on Customer Retention. Addressing this gap directly in your application materials gives you an edge.
Which roles need Customer Retention most:
Other positions drive 60% of demand. Marketing also frequently list Customer Retention as a requirement. Skills commonly paired with Customer Retention include English fluency and Data Driven Strategy.
Depth Level Distribution
How candidates match Customer Retention requirements across 5 scored evaluations
Average depth: L2.6·Median depth: L3.0
Salary Correlation
How Customer Retention affects compensation based on postings with disclosed salary data
Without Customer Retention
$137K
Median $130K
453 jobs
Skill Demand Insight
“Customer Retention appears in 0.2% of all scored jobs.”
From 5 scored job postings
Skill Pairings
Other skills that frequently appear alongside Customer Retention
40%
co-occurrence
20%
co-occurrence
20%
co-occurrence
20%
co-occurrence
20%
co-occurrence
20%
co-occurrence
20%
co-occurrence
20%
co-occurrence
Gap Analysis
How often Customer Retention is identified as a skill gap (L0–L1) in scored applications
Moderate gap rate — many candidates lack this skill
When Customer Retention appears in a job's requirements, 40% of scored applicants received an L0 or L1 (missing or minimal).
Yes. Customer Retention appears in 0.2% of scored job postings on ShouldApply, making it a growing skill in the current market. Based on 5 analyzed jobs, demand is steady across multiple role types.
The median required depth is L3. Most roles expect intermediate competency — independent work without supervision.
Salary data for Customer Retention is still accumulating.
The most common pairings are English fluency, Data Driven Strategy, Proactive communication, Call Center, Real Estate Photographers or Editing Companies. Strengthening these alongside Customer Retention improves your fit across more positions.
Top roles: Other, Marketing. Other positions have the highest demand at 60% of all Customer Retention jobs.
L1→L2: online courses and personal projects. L2→L3: daily professional use and shipped work. L3→L4: mentoring others and optimizing processes. L4→L5: architecture decisions, open source contributions, or published work.
See how you stack up against Customer Retention job requirements
ShouldApply scores your profile against each skill at the depth level jobs actually need.
Analyze my Customer Retention gaps →See how your depth compares to what employers actually require
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